Friday, January 31, 2020

How to Fix Netflix Error Code NW-2-5


As everyone knows, Netflix is one of the most used and popular online video streaming platform in which users are allowed to watch videos online.

Netflix error code NW-2-5 is a connectivity error occurred when you are trying to accessing the Netflix application in your device. This error prevents users from accessing the Netflix application. This error mostly occurs when there is a problem in the network connection.



If you are facing the Netflix error code NW-2-5 then we suggest you follow the solutions given in this content.

Methods to fix the Netflix error code NW-2-5:

There are some methods given below to fix this error:

1) Check the internet connection:
An Internet connection is the main reason behind this error and if you are using a bad or weak internet connection for Netflix then you can’t able to access it because Netflix needs a strong internet connection. So, you need to check your internet connection to fix this NW-2-5 error code.


2) Bypass your Router:
To do this, follow the steps given below:
·         At first, you need to turn off the device you used.
·         After that, you need to plug the device directly into the Modem by using Ethernet cable.
·         After that, unplug the modem device for at last 30 seconds and then plug it back.
·         In the end, turn on the device (Modem) and try to use Netflix.
If the “Netflix error code NW-2-5” still appears then we suggest you move to the next solution.
      3) Configure the DNS settings:
Make sure that the DNS network settings are correct otherwise follow the steps given below to  correct the DNS settings:
·         At first, go to the Main menu of the PS3/4 and then select the Settings option.
·         After that, you need to go to the Network Settings and then select the Internet Connection Settings option.
·         Now, you need to press OK button.
·         Then choose “Custom” and select your connecting method: wired or wireless.

For wired connection, follow the steps given below to configure DNS settings:

·         You need to choose AutoDetect for operation code and then select the option “Automatic” to change IP address settings.
·          After that, you need to choose the “Automatic” option again for the DNS settings.
·         Then you need to choose “Do not use” option for DHCP HOST NAME.
·         In the Automatic, you need to select MTU and in the Proxy server, choose “Do not use” option.
·         In the end, you need to enable UPnP and then select “test the Connection” option.
                  For a wireless connection, follow the steps given below:

·         You need to select the “Enter manually” option under WLAN.
·         Now, move to the right and then select the “Automatic” option to change IP address settings.
·         Choose “Automatic” option again for the DNS settings and then choose “Do not use” option under DNCP host name.
·         After that, you need to select MTU for the Automatic option and then choose “Do not use” option under the Proxy server.

Now open the Netflix and check that the Netflix error code NW-2-5 is resolved or not.

We have discussed above how to fix the Netflix error code NW-2-5. You can resolve this error easily by applying the above solution but if you are not able to fix this error then you can call us we have a team of experts who will help you to resolve this error.

Website: www.itsneb.com
Toll-free No. +1(866)235-4333

Tuesday, January 28, 2020

How to solve Mozilla Firefox is so slow issue



Mozilla Firefox is one of the most used web browsers today. Despite of numerous web browsers available today, Mozilla Firefox is still considered to be one of the best. Mozilla is used by billions of users. New features are added more often to make the experience of Mozilla even better. But the online forums are flooded with questions regarding Mozilla Firefox so slow issue. A lot of users have faced this issue, many users are facing this issue right now. If you are one such user facing the Mozilla Firefox so slow issue, this article is for you. Go through this article carefully. Here, we have discussed the solution to this problem in detail. You need to do the following things to fix your problem.
-          Before proceeding further, you should check your internet connection. Many times problems like this occur because we have some problems with the internet connection that we are using. You can check your internet connection by opening other online applications and if you find that service to be slow then something is wrong with your internet connection. You can check your internet connection by using several online tools that are available today. After you are sure that your internet connection is working properly, you can try the other fixes that are mentioned below:

 1. Update your Mozilla Firefox to the latest version:
-          The First thing you should check is whether you are using the latest version of the Firefox on your PC. Many users have fixed their Mozilla Firefox so slow issue by updating their Firefox to the latest version available. You can update your Firefox by following the steps mentioned below:
a)       Click on the Menu button (an icon with three horizontal bars available at the top-right corner of the screen).
b)      Select the Help button.
c)       Click on About Firefox.
d)      Then tap on the option Check for Updates.
e)      At last, click on the Update option.
f)        Once the updating process is finished, restart your Firefox and see if your issue has been resolved.

 2. Set your Homepage to default:
-          Some people have found their Mozilla Firefox so slow because of problems with some websites that they open on their Firefox. You can fix this issue by changing your homepage to default. Follow the steps mentioned below to do this:
a)       Click on the Menu button.
b)      Select options from the list appeared.
c)       From the left side, click on Home.
d)      Select Firefox Home (default) from the menu available next to the option Homepage and New windows.

 3.  Scan your PC for Malware:
-          The presence of some malware could be a possible reason behind this problem. If the fixes mentioned above didn’t work for you, you should scan your PC for Malware and this will solve your Mozilla Firefox so slow issue. There are different steps to scan the PC based on the software you are using.

 4.  Disable all the extensions you are using:
-          Many users have found their Firefox to be slow when they were using extensions in their browser. You can fix this issue by disabling all the extensions in the browser. You can disable the extension by following the steps mentioned below:
a)       Click on the menu button.
b)      Select the Add-ons then click on Extensions.
c)       Click on the three-dot icon next to the extension you want to disable and then click on the option Disable.

 5. Clear the Cookies and Cache of your Firefox:
-          The Mozilla Firefox so slow issue can occur if you have not cleared the cookies and cache in a while. You can do this by following the steps mentioned below:
a)       Open the Menu and select Options.
b)      Click on Privacy & Security.
c)       Click on the clear data option in the Cookies and Site Data section.
d)      Check the boxes before Cookies and Site Data & Cached Web Content.  Then, click on the option Clear.

 6. Reinstall Firefox on your PC:
-          If any of the fixes mentioned above didn’t work for you, this is an option worth trying. You can do it by uninstalling the Firefox from your PC and then reinstall it. You can uninstall the Firefox by following the steps mentioned below:
a)       Open Settings on your PC.
b)      Click on the option Apps & Features.
c)       Find Mozilla Firefox in the list of options.
d)      Right-click on the option Mozilla Firefox and then, click on Uninstall.
-           After the process to uninstall is finished, you can install Firefox on your PC by downloading it from the official website of the Mozilla Firefox and follow the instructions.

We have discussed every possible solution to your Mozilla Firefox so slow issue. But, if you are not able to solve your problem after trying all the solutions mentioned above, feel free to contact us through our website and the other contact details provided below. We have got a team of experts to solve all your problems related to PCs and phones.

Website: www.itsneb.com

Wednesday, January 22, 2020

Windows key is not working on Windows 10


For a user of Windows PC, windows key is of much importance. This key has numerous functionalities. This key is used frequently by beginners as well as advanced users. A lot of important short-cuts require windows key to be pressed. But, many users have reported lately that their windows key is not working properly. Non-responsive windows key can be a big hindrance to any user. It is only because of the importance of this key. Anyway, if you are one of the users who found his windows key not working, this article is for you. Here are the following ways you are going to fix this issue. Follow the steps mentioned below:
  •  Check that your keyboard has Win Lock button:
-          Many gaming keyboards of these days have Win Lock key on them. This key disables the Windows button of your keyboard. This key is usually located at just the right side of the control button, you should press the Win Lock key and then you will find your windows key not working issue resolved.

  • 2   Make sure that you have disabled gaming mode on your keyboard:
-          Gaming keyboards have special function that disables certain keys of a normal keyboard. Many users are not aware of this fact and they accidentally enable gaming mode on their keyboards. Because of this, they find their windows key not working. If you are one of such users, you can fix this issue by disabling the gaming mode on your device. All you have to do is to find the key that enables/disables the gaming mode on your keyboard. Press that key and see if your issue is resolved.

  • 3   Undo the changes that you made to DISM packages:
-          Many users have encountered windows key not working issue after they made changes to the DISM package on their PC. If you have recently made some changes to your DISM package and started facing problem with your windows key, you should undo the changes that you made.

  • 4  Perform SFC scan:
-          Sometimes, windows installation can become corrupted that can cause windows key not working issue. Follow these steps to perform sfc scan:
a)       Open Task manager and then click on File then, click on Run new Task.
b)      When the window to create a new task opens, type cmd in the space provided. Tick the box besides create this task with administrative privileges.
c)       After you have opened the command prompt, type sfc/scannow and hit Enter.
d)      Wait until the scan is complete. Then, restart your PC.

  • 5  Scan your PC for Malware and Viruses:
-          Many times users have found their windows key not working because of the presence of some malware or virus in their PC. If any of the above fixes didn’t work for you, it is an option worth trying. Perform a complete scan on your PC for Viruses and Malware. After the scan has been finished, restart your PC and see if this issue is resolved.

  • 6   Run the given command in PowerShell:
-          In case, any of the above solutions didn’t work for you, you have to type the following command in the Powershell.
a)       Hold Ctrl + Shift + Esc keys.
b)      When the task manager has opened, click on File tab then click on Run new task.
c)       Type Powershell in the space provided tick the box beside Create this task with administrative privileges. Press Enter.
d)      When the Powershell opens, type the following command in it: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation) \AppXManifest.xml”}. Then hit Enter.
e)      Wait until the execution of this command finishes. After the execution is finished, restart your PC and this will solve your problem.

  • 7   Create another user account:
-          Many times it happens when we don’t get rid of our problems even after trying many solutions. Then, we should try to create another user account. Doing so sets everything to default under that account and our issue is resolved. You can create another user account by following the steps mentioned below:
a)       Go to Settings.
b)      Hover over the Accounts section.
c)       Click on the Family & Other people section.
d)      Click on the option Add someone else to this PC button which is in the Other People section.
e)      Choose the option saying I don’t have this person’s sign-in information.
f)        Click on Add a user without a Microsoft Account.
g)       Type the name for the new user and then click on Next to finish this process.
-          After creating this new account, sign out of your old account and then sign-in to the new account that you just created.
-          After doing so you must have resolved the windows key not working problem.
We have discussed all the possible solutions for your windows key not working issue. But, if your problem still persists after trying all the solutions mentioned above, feel free to contact us through our website and other contact details provided below. We have got a team of experts to solve all your problems related to PCs and other devices.
Website: www.itsneb.com
Contact:  +1(866)235-4333